Return and refund policy

Effective Date: July 30, 2026

At copqgrto.shop, we are dedicated to creating a straightforward and customer-friendly return experience. If your purchase does not meet your expectations, you may request a return based on the conditions below.

Return Eligibility

Customers may request a return within 30 days from the date the order is delivered.

To be accepted for return:

• The product must be unused and in its original condition.
• Original packaging, accessories, and included documentation must be included.
• Proof of purchase or valid order information must be provided.

Items that have been damaged due to misuse, improper handling, unauthorized alterations, or missing parts may not qualify for return.

Return Request Process

Please contact our customer service team before returning any item.

Email: info@copqgrto.shop

Please provide:

• Order number
• Product details
• Reason for return
• Images or supporting information if the product is defective or damaged

Once your request has been reviewed, we will provide the return instructions.

Return Inspection

All returned products are inspected after arrival. Approval of refunds depends on whether the product meets the requirements of this policy.

Refund Processing

Approved refunds are generally processed within 5–10 business days after the return inspection has been completed.

Refunds will be issued to the original payment method used during checkout.

Return Limitations

Products returned after the allowed period or items that do not meet the return conditions may not be eligible for a refund.